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The Trudeau government is activity to alpha attractive for a ‘modern’ backup to the problem-plagued Phoenix arrangement that has bedraggled pay cheques for at atomic bisected of Canada’s accessible account for two years.
Public Casework Abbot Carla Qualtrough said she and chiffonier aide Treasury Board Admiral Scott Brison are starting a action to appraise options for “what the abutting actualization of pay for the accessible account will attending like.”
Qualtrough said she charcoal “laser-focused” on stabilizing Phoenix, but a additional clue will activate to attending at alternatives that would be added “sustainable” over the continued run than the afflicted and patched-up Phoenix.
She is assured that Phoenix can be counterbalanced — with the excess alone and advisers paid appropriately by the end of the year — but that won’t be the “long appellation solution; the avant-garde pay arrangement that accessible agents deserve.”
It was two years ago this ages that the Liberal government formed out Phoenix in the aboriginal of two after-effects to pay 300,000 federal employees. Phoenix, an IBM-built pay system, was the additional leg of the massive $310-million pay addition activity launched by the above Conservative government in 2008.
Qualtrough said technology has afflicted badly back the activity began a decade ago and, as such, it’s account exploring how a pay arrangement for a ample action like the government would be congenital today, including application of new cloud-based solutions.
“When you anticipate this activity was scoped about 10 years ago, technology has avant-garde … If I was to go out in the bazaar and say: ‘what is the best and best avant-garde way bodies are paid in a above avant-garde action like ours’? Would it attending like this? I don’t alike know,” she said.
Brison, the added abbot answerable with absolute the government’s pay crisis, echoed agnate sentiments during a contempo actualization at the Commons government operations board on the added estimates.
He told MPs it’s time to attending at beginning approaches to the IBM-built Phoenix afterwards the “tyranny of sunk costs.”
“If we were to attending at this with beginning eyes and a beginning aggregation of bodies application avant-garde agenda protocols and technology, you may accretion there is a new way that can absolutely abode this affair faster,” he said.
Brison said such an assay would crave a “two-track approach,” with continuing efforts to balance Phoenix while “being accessible to absolutely new approaches that reflect avant-garde agenda technologies today that were not alike about 10 years ago back the arrangement was conceived.”
The two ministers sit on the alive accumulation of ministers, appointed by Prime Abbot Justin Trudeau to baby-sit the Phoenix disaster, and comedy two altered roles in managing the Phoenix crisis.
Qualtrough is paymaster, amenable for Phoenix and acclimation it and Brison is the employer and accepted administrator amenable for behavior managing the workforce.
Brison is additionally arch the government’s agenda strategy, calling for a above amend of how the government works, provides casework and buys technology. Qualtrough, active the administration that does the government’s buying, would accept to drive any accretion reforms.
And the Phoenix crisis has befuddled a spotlight on the ability of a process- and rules-driven accessible account that abounding say needs to change to survive in a agenda world.
Qualtrough ahead signalled she was accommodating to attending at added options, but stabilizing Phoenix was the top priority. And that’s area all the activity has gone – accelerated by Auditor-General Michael Ferguson’s anathema address on the misfires in the rollout and its exploding costs.
Ferguson brash the government to stick with Phoenix because advisers had to get paid and a new arrangement ability run into all the aforementioned problems.
Public Casework and Accretion Canada has back launched a above stabilization plan. Abounding of the 20 measures are aimed at acclimatized pay and animal assets operations and modernizing business practices and processes: changes that should accept been done afore Phoenix was alike conceived.
Qualtrough said this plan, which includes charwoman up abstracts and advisers files, would lay the background for any new system.
“So abounding of the acquaint we accept abstruse can be activated and alluringly accelerate the accretion of annihilation we ability end up activity with in the future,” she said.
Qualtrough said a alive accumulation of ministers is now accepting basic discussions on how a two-track action could unfold. Accessible agents and unions will be consulted for account and she said no staff, money or added assets will be absent from acclimation Phoenix to the additional clue of attractive at new options.
She said it’s cryptic how abundant Phoenix will amount to fix, but Finance Abbot Bill Morneau, whose abutting account will be appear Feb. 27, has assured the alive accumulation that “money will not be the barrier” to stabilizing Phoenix.
“We are activity to absorb what we charge to absorb but we accept to advance against a absolute outcome,” she said.
So far, the government has spent about $402 actor on acclimation Phoenix and is gluttonous Parliament’s approval for addition $76 actor in new allotment for this budgetary year to advice accompany Phoenix to a alleged ‘steady state.’
The government’s alertness to attending at added options couldn’t appear at a bigger time for unions, which are adverse the calefaction from balked associates afterwards two years of Phoenix foul-ups.
Last week, 17 federal unions apparent the system’s additional ceremony by sending a letter to Trudeau with a account of demands, including a plan to clean Phoenix.
Senior administration and labour leaders accept been alive calm on Phoenix, but Debi Daviau, admiral of the Professional Institute of the Accessible Account of Canada (PIPSC), said unions capital added absorption placed on award a abiding band-aid and not aloof managing the crisis.
Daviau said PIPSC is gearing up for a “Nix Phoenix” attack to alter the “Fix Phoenix” attack of the antecedent two years.
In fact, Daviau proposed architecture a new arrangement to alter Phoenix several months ago. She argued the government’s own IT workers, not the clandestine sector, should body it and would accept a new one accessible aural a year. PIPSC represents the government’s IT workers.
At the time, Daviau said the new arrangement could be congenital on the latest adaptation of the PeopleSoft, which is the base for Phoenix. PeopleSoft is the off-the-shelf software that IBM acclimatized for the government payroll.
Today, Daviau said she alone appropriate PeopleSoft because the government was so invested in the software, but she is accommodating to analyze any new pay technology.
She said PIPSC, which is against to application out government work, is accommodating to assignment collaboratively with the clandestine area to “bring new technology into government.”
She additionally said PSPC should stick with acclimation Phoenix and accept annihilation to do with analytic for its replacement. Instead, a new axial assemblage should be set up to appraise options.
“Everyone knows we will never accept a abiding arrangement with Phoenix,” Daviau said. “It is too brittle and a check of bandage aids that will not be solid abundant to sustain activity forward. We are accomplishing workarounds and chiral processing. That is not sustainable.” said Daviau.
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